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Assistive Technology Survey 2021
Assistive Technology Survey 2021
All questions are optional unless marked (required)
Region
Please select your country
Australia
New Zealand
Other ( Please Specify)
Other ( Please Specify)
Age
Please indicate your age group
18-25
26-40
41-55
56-70
71-85
86 and older
I'd prefer not to say
Disability
Which of the following disabilities do you have? (check all that apply)
Blindness - have no functional vision
Low vision - eyesight is reduced, limited or impaired and cannot be corrected with conventional glasses or contact lenses
Deafness or hard of hearing
Deafblind
Neurodiverse (e.g. ADHD, autism, dyslexia, dyscalculia)
Reading or learning difficulties
Motor disability affecting dexterity, reach or hand strength
Other (Please Specify)
Other (Please Specify)
How would you describe your level of vision?
I have a vision impairment but am not legally blind
I have a vision impairment and am legally blind
I have no functional vision and am legally blind
Which of following types of low vision do you have? (check all that apply)
Reduced visual acuity (clarity or sharpness of vision)
Light sensitivity
Reduced contrast sensitivity
Limited field of vision (reduced peripheral vision or central vision)
Colour vision deficiency (colour-blindness)
Other - Please Specify
Other - Please Specify
(If you answered Other above, briefly describe your level of vision)
Technology use
How proficient are you using the Internet?
Beginner
Intermediate
Advanced
Not sure
Primary technology
What device do you use most often to browse the web?
Desktop or Laptop
Mobile Phone
Smart home device
Tablet
Other - Please Specify
Other - Please Specify
What other devices do you use to browse the web? (check all that apply)
Desktop or laptop
Gaming device (eg Xbox)
Mobile phone
No other device
Smart home device
Smart TV
Smart watch
Tablet
Other - Please Specify
Other - Please Specify
Desktop or laptop usage
What operating system are you using on your main desktop or laptop computer?
Windows
Mac OS X
Linux
Don’t know
Other
Other
What version of Windows are you using on your main desktop or laptop computer?
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
Don’t know
Other
Other
What version of Mac OS X are you using on your main desktop or laptop computer?
MacOS 11 Big Sur
MacOS 10.15: Catalina
MacOS 10.14: Mojave
MacOS 10.13: High Sierra
MacOS 10.12: Sierra
MacOS 10.11: El Capitan
MacOS 10.10 or older
Don’t know
Other
Other
Access technology
Which of the following do you frequently use?
Screen reader software
Screen magnifier software
Braille display
Browser zoom (zooms all page content)
Browser text size settings
High contrast mode or settings
Colour changes using browser settings
Custom style sheets
Operating system settings, such as ‘Display’ to enlarge things
Tools that highlight text as it reads
Other (please describe what you use)
Other (please describe what you use)
Contrast
What type of contrast do you commonly use?
I don’t change the default contrast
Light text on a dark background to increase contrast
Dark text on a light background to increase contrast
A low contrast theme that decreases contrast
Other
Other
Custom style types
If you use custom styles, what do you commonly change? (check all that apply)
Font size
Font family or font face
Font weight or boldness
Background and/or text colour
Line height or spacing
Letter and/or word spacing
Spacing around paragraphs, headings, etc. (additional white space)
Other
Other
Browser zoom
What size screen do you most commonly use?
Approximately what level of browser zoom do you use most?
100% to 150%
150% to 200%
200% to 400%
400% to 600%
More than 600%
I decrease text size
I don’t use browser zoom
Screen magnifier
What screen magnifier software do you use most on your Windows desktop or laptop?
I don’t use a screen magnifier
Fusion
MAGic
Magnifier - comes with Windows
SuperNova
Window-Eyes
ZoomText
Other
Other
What screen magnifier software do you use most on your Apple desktop or laptop?
I don’t use a screen magnifier
Zoom magnifier - comes with Mac OS X
Other
Other
Which web browser do you usually use with your main screen magnifier software?
Chrome
Edge (Microsoft)
Firefox
Internet Explorer 11
Internet Explorer 10 or below
I don’t know
Which web browser do you usually use with your main screen magnifier software?
Safari
Chrome
Firefox
I don’t know
What size screen do you most commonly use?
Approximately what level of magnification do you usually use with your screen magnification software?
I don’t use magnification software
Less than 200%
200% to 400%
400% to 600%
More than 600%
General usage for low vision
How often do you use the keyboard for webpage or mobile app navigation?
Always
Often
Sometimes
Rarely
Never
Screen reader
What screen reader software do you use most often on your desktop or laptop?
I do not use a screen reader
Fusion
JAWS
Narrator
NVDA
SupaNova
VoiceOver on Mac OS X
ZoomText
Other (please specify)
Other (please specify)
What version of JAWS are you using?
I don’t know
JAWS 2021
JAWS 2020
JAWS 2019
JAWS 2018
JAWS 18
JAWS 17
JAWS 16 or older
What version of ZoomText are you using?
I don’t know
ZoomText 2021
ZoomText 2020
ZoomText 2019
ZoomText 2018
ZoomText 11 or older
What version of Fusion are you using?
I don’t know
Fusion 2021
Fusion 2020
Fusion 2019
Fusion 2018
Fusion 11 or older
Which web browser do you use most with your main screen reader?
I don’t know
Chrome
Edge (Microsoft)
Firefox
Internet Explorer 11
Internet Explorer 10 or below
Safari
Other
Other
What other web browsers do you also use with your main screen reader? (check all that apply)
No other browsers
I don’t know
Chrome
Edge (Microsoft)
Firefox
Internet Explorer 11
Internet Explorer 10 or below
Safari
Other
Other
General screen reader usage
Which of the following outputs do you use with your screen reader? (check all that apply)
Audio
Braille
Visual (read the screen)
Other
Other
How much do you customise your screen reader settings?
A lot
Quite a bit
Not much
Not at all
How experienced are you with your screen reader?
Beginner
Intermediate
Advanced
I don’t know
What other screen readers do you also use? (check all that apply)
No other screen reader
JAWS
NVDA
VoiceOver
Narrator
ZoomText
Fusion
Talkback
Other
Other
Mobile phone
What type of mobile phone do you have?
I don’t know
Android (e.g. Samsung, Oppo, Pixel)
Apple iPhone
Other
Other
Do you use the accessibility settings, including large text or high contrast, on your mobile phone?
Yes
No
Don’t know about them
Do you use any accessibility software on your mobile phone?
Don’t use accessibility software
Screen reader software
Voice assistance software
Don’t know about them
What screen reader do you use most on your mobile phone?
VoiceOver on iOS (e.g. iPhone or iPad)
TalkBack on Android
Samsung Voice Assistant
Mobile Accessibility for Android
Other
Which web browser do you use most with your primary screen reader on your mobile phone?
Chrome
Edge (Microsoft)
Firefox
Safari
I don’t know
Other
Other
How often to use voice assistant software on your mobile phone or tablet, such as Siri or Google Assistant?
Very frequently, eg daily
Somewhat frequently, e.g weekly
Somewhat infrequently/occasionally, e.g monthly or less
Never
Tablet device
What type of tablet do you have? (select all that apply)
Apple iPad
Android tablet
ChromeOS
Other
I don’t know
Do you use the accessibility settings, including large text or high contrast, on your tablet?
Yes
No
Don’t know about them
Do you use any accessibility software on your tablet?
Don’t use accessibility software
Screen reader software
Voice assistance software
Don’t know about them
What screen reader do you use most on your tablet?
VoiceOver on iOS (e.g. iPhone or iPad)
TalkBack on Android
Samsung Voice Assistant
Mobile Accessibility for Android
Other
Which web browser do you use most with your primary screen reader on your tablet?
Chrome
Firefox
Safari
I don’t know
Other
Other
How often do you use voice assistant software on your tablet, such as Siri or Google Assistant?
Very often, e.g daily
Somewhat often, e.g weekly
Just occasionally, e.g monthly or less
Never
Other
Do you use the ‘Listen’ icon on government websites to have pages read to you? e.g.
or
Yes
No
Never noticed the option
When performing important tasks online, such as banking or government related tasks, are you most likely to use:
Mobile
Desktop
I don’t do those tasks online
No preference
When performing general tasks online, such as shopping or social media related tasks, are you most likely to use:
Mobile
Desktop
I don’t do those tasks online
No preference
If you were given the choice of using an accessible document, which format would you choose?
PDF
Word
EPUB
Please explain your choice (optional)
Future opportunities
Would you like to be contacted for future surveys?
Yes
No
Would you like to be contacted about future paid opportunities to provide feedback on specific websites and apps?
Yes
No
Contact details (required)
Prefer to be contacted by (required)
Phone - Call
Phone - Text Message
Email
Name (required)
Email (required)
Phone (required)
Final comments
Do you have any comments or thoughts you’d like to share with us?
If you are human, leave this field blank.
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