The Assistive Technology Survey 2025 is Australia and New Zealand’s most comprehensive survey exploring how people use and experience assistive technology online.
The 2025 edition will capture the latest trends in assistive technology and adaptive strategies. The updates include questions about emerging tools, such as artificial intelligence, to understand how new technologies are shaping accessibility. These insights will fill a critical gap in research, which has often overlooked real-world experiences.
Now in its third year, this is the first and only survey of its kind, building a robust evidence base to help inform policy, product design and accessibility innovation across Australia and New Zealand.
We aim to understand
- What assistive technologies and adaptive strategies people use
- Which devices and browsers are most popular
- What the online experience is like for assistive technology users
Why we’re asking for your help
Every response increases the power of this research, ensuring that the experiences of people using assistive technology are accurately reflected.
This means we can:
- Share better testing methods: Inform creators of digital products about improved testing methods to better meet the needs of assistive technology users
- Increase visibility: Create a source of information that highlights both established and emerging assistive technologies in use
- Increase access to information: All findings will be compiled into a free, publicly shared report and dashboard
The results can be a useful reference for your organisation and anyone involved in building digital products. We aim to release the findings in May 2026.
Who should take part
We are seeking responses from anyone in Australia or New Zealand, aged 18 or over, who uses assistive technology or adaptive strategies to make their devices easier to use.
This may include:
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People with disability who use assistive technology in any form, from mobility aids to screen readers
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Older Australians who use technology to support independence or wellbeing
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Allied health professionals, educators and support workers involved in assistive technology selection, funding or use
To be eligible to take part, you need to:
- Live in Australia or New Zealand
- Be over 18 years of age
Why it matters
Assistive technology plays a vital role in enabling independence, connection and participation, yet there are still significant barriers in cost, awareness and design.
By contributing to this survey, participants help shape:
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National accessibility and inclusion policy
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Industry standards and innovation priorities
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A stronger, more equitable assistive technology ecosystem in Australia and New Zealand
Key dates
| Milestone | Date |
|---|---|
| Survey opens | Wednesday 3 December 2025 |
| Survey closes | Friday 6 March 2026 |
| Results released | May 2026 |
How to take part
The survey is accessible, anonymous and we estimate it to take around 15 to 25 minutes to complete.
If you need support to complete the survey, please email us at ATSurvey@intopia.digital or call +61 3 9977 9610.
Start the Assistive Technology Survey 2025
About Intopia
Intopia is a global digital accessibility consultancy based in Australia. We believe that inclusion is better for everyone and we’re passionate about helping organisations make it happen.
Through research, training, audits and advocacy, we work alongside businesses, governments and community organisations to create accessible and equitable experiences for all.
The Assistive Technology Survey 2025 is part of our ongoing commitment to build evidence, awareness and impact across the accessibility landscape.
Media assets
- Intopia on Linkedin
- Intopia on Facebook
- Hashtag: #ATSurvey2025
Partner and media copy
Short blurb (50 words):
The Assistive Technology Survey 2025 is now open! We want to hear how Australians and New Zealanders use and experience assistive technology. Your insights help shape the future of accessible design and policy. The survey is both accessible and anonymous!
Start the Assistive Technology Survey 2025
#ATSurvey2025
Longer blurb (100 words):
The Assistive Technology Survey 2025 is live!
Today, on International Day of People With Disability, we’re proud to launch the first and only survey of its kind in Australia and New Zealand. We want to hear from people with disability, older people and the professionals who support them. Your insights will help shape policy, design and accessibility innovation across the region.
We estimate it to take 15 to 25 minutes to complete and all responses are anonymous and confidential.
Start the Assistive Technology Survey 2025
#ATSurvey2025 #IDPWD #Accessibility #Inclusion #AssistiveTechnology
Quote (for media use)
“Technology can enable independence, autonomy and opportunity for everyone, but only if it is inclusive. The Assistive Technology Survey will provide the region-specific insights we need to understand how people use technology in their everyday lives. We are excited to benchmark the current state of play, and drive meaningful change where it is needed most.”
— Sarah Pulis, Director, Intopia
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Press release
FOR IMMEDIATE RELEASE
Intopia launches Assistive Technology Survey 2025 to shape inclusive innovation
Melbourne, Australia, 3 December 2026
Intopia, Australia’s leading digital accessibility consultancy, has launched the Assistive Technology Survey 2025, a study designed to capture how Australians and New Zealanders use, access and experience assistive technology. The survey launch coincides with International Day of People With Disability (IDPWD), highlighting the importance of listening to lived experiences to drive real change.
Now in its third year, the Assistive Technology Survey is the first and only survey of its kind, building a robust evidence base to help inform policy, product design and accessibility innovation across Australia and New Zealand.
The survey seeks input from anyone living in Australia or New Zealand, aged 18 or over, who uses assistive technology or adaptive strategies to make their devices easier to use. This could include people with disability, older people, allied health professionals, educators and support workers. Insights will help identify barriers, gaps, and opportunities for improvement, ensuring assistive technology is inclusive, effective and accessible for everyone.
“Technology can enable independence, autonomy and opportunity for everyone, but only if it is inclusive,” said Sarah Pulis, Director at Intopia. “The Assistive Technology Survey will provide the region-specific insights we need to understand how people use technology in their everyday lives. We are excited to benchmark the current state of play, and drive meaningful change where it is needed most.”
The 2025 edition focuses on real-world experiences – from the technology people rely on daily to the barriers that prevent equitable access and inclusion.
Survey details:
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Open: 3 December 2025
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Close: 6 March 2025
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Duration: Approximately 15 to 25 minutes to complete
Participation is open to anyone in Australia who uses or supports assistive technology. All responses are anonymous and confidential.
Start the Assistive Technology Survey 2025
For more information, media inquiries or to request assets, please contact:
Jacinta Gregory
Inclusive Research Consultant, Intopia
ATSurvey@intopia.digital
intopia.digital
About Intopia
Intopia is Australia’s largest digital accessibility consultancy committed to helping organisations create more inclusive experiences. Through research, strategy and advocacy, Intopia works with businesses, governments and communities to ensure accessibility is embedded in all aspects of design and technology.
Partner email announcement copy
Subject line options:
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Help shape the future of assistive technology in Australia and New Zealand
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Share your experience with assistive technology – survey now open
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Your voice matters: Assistive Technology Survey 2025
Header:
Assistive Technology Survey 2025 is now open
Body:
< Insert your Company Name > and Intopia invites you to take part in the Assistive Technology Survey 2025, a survey exploring how people across Australia and New Zealand use and experience assistive technology.
Your input will help:
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Identify barriers to access and inclusion
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Inform policy and funding decisions
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Shape the design of future assistive technologies
Whether you use assistive technology yourself, or support someone who does, your voice matters. The survey is accessible, confidential and we estimate it to take around 15 to 25 minutes to complete.
The survey is open until 6 February 2025.
Start the Assistive Technology Survey 2025
In collaboration with Intopia, we thank you for helping us build a more inclusive world.
< Your Company Name >
< Your Company Website >