Would you like your research to reach more people? Learn about diverse users in the digital world, and gain the confidence to do user research and usability testing with people with disability.
What you’ll learn
- Who to include in your research and how to recruit the participants
- Considerations for accessibility communication, inclusive language and session accessibility
- Skills and knowledge to conduct a successful session
- Planning and running a usability session for participants with disability
- Reporting on the session outcomes, differentiating between accessibility and general usability
Who should attend
- UX Researchers
- Service Designers
- UX/UI Designers
- QA testers
- Digital professionals
Knowledge level
No prior accessibility knowledge is required.
Technology requirements
We use online tools such as FigJam to work together during this course. You won’t need to install or create an account to use these tools.
Delivery options
Instructor-led training for organisations
Duration
3 x 2-hour sessions, run over 3 weeks
Cost
$10,000 AUD + GST for up to 20 attendees
Course outline
Session 1: Working with people with disabilities
- Let’s meet some people
- Inclusive language
- Getting it wrong
- Removing bias
- Avoiding harmful language
Session 2: Exploring the end-to-end process
- What are you testing?
- Recruiting
- Where are you testing?
- Consent and incentives
- Tech checks
- Setting the scene
- Problems during the session
- Reviewing the data
Session 3: Practice session
This session is a chance to interact with people with disabilities. Sit in on a Q&A panel with the participants, then break-out into groups to practice mock interviews or user-testing sessions.
- Brief overview of the session
- Introductions to all of the participants
- Mini testing session 1
- Mini testing session 2
- Mini testing session 3
- Short wrap up in the main room
