Learn how to define clear, practical accessibility acceptance criteria that can be used across user stories, components, and page flows. This hands-on course helps you turn high-level accessibility needs into testable, real-world outcomes that support inclusive delivery. You’ll explore examples, collaborate with peers, and complete guided activities that make accessibility part of everyday practice.

What you’ll learn

  • Recognise how people with disabilities interact with digital products
  • Understand how accessibility criteria fit into modern delivery processes
  • Write effective accessibility acceptance criteria for common UI components
  • Identify accessibility risks at the page or user flow level
  • Use the “seven user groups” method to ensure inclusive coverage
  • Write clear, testable “pass/fail” accessibility checks
  • Turn technical checks into positive, observable acceptance criteria
  • Collaborate across roles to embed accessibility into day-to-day delivery

Who this course is for

  • Business analysts
  • Strategists
  • Teams looking to make accessibility part of their everyday process

Knowledge level

No prior accessibility knowledge is required.

Technology requirements

We use online tools such as FigJam to work together during this course. You won’t need to install or create an account to use these tools.

Delivery options

Instructor-led training for organisations

  • Duration: 3 x 2-hour sessions, over 3 weeks
  • Attendees: Up to 20

Contact us to book training