Course overview

Designed for project managers, business analysts, product owners and others that need to know how digital accessibility affects their projects, websites and mobile apps.

Learning outcomes

In this course, you will learn about:

  • Impacts of accessibility on users’ experience
  • Legal requirements for your organisation
  • Guidelines and standards including the Web Content Accessibility Guidelines (WCAG) and procurement
  • Incorporating accessibility throughout the project lifecycle
  • Technology choices
  • Communications and ongoing maintenance

Who should attend

This course is great for:

  • Project Managers
  • Business Analysts
  • Product Owners
  • Digital Professionals

Course duration

2 x 2 hour sessions.

Knowledge level

A basic understanding of accessibility is required.

Technology requirements


Course outline

1. Introduction to accessibility


  • what is digital accessibility
  • designing for diversity
  • sensory characteristics

2. Accessibility standards and responsibilities


  • Business incentives for accessibility
  • Legal standards
  • The ‘POUR’ principles
  • Breaking down WCAG 2.1
  • Roles and responsibilities

3. User experience and benefits


  • Understanding your audience
  • Identifying user goals
  • Technical compliance vs user experience

4. Technology choices


  • Supporting browsers, operating systems and assistive technologies
  • Choosing your platform
  • HTML, CSS, JavaScript and ARIA

5. Procurement and testing


  • Build or buy
  • Contracts and obligations
  • Test plans
  • Definition of Done

6. Communication and integration


  • Accessibility statements
  • Training staff
  • Maintaining accessibility post-launch