Gain the knowledge, skills, and confidence to plan and conduct inclusive user research and usability testing with people with disability. This practical course explores respectful communication, inclusive planning, and hands-on testing — helping you create research processes that are accessible, ethical, and informed by lived experience.
What you’ll learn
People: building confidence
- Use inclusive language and accessible formats
- Recognise and reduce bias in research and testing
- Understand assistive technologies and their impact
Process: planning and running
- Recruit the right participants
- Plan and run usability sessions with people with disability
- Distinguish accessibility barriers from usability issues
- Manage logistics such as consent, incentives, scheduling, and troubleshooting
Practice: applying skills
- Run mock usability testing with real participants
- Respond to challenges during sessions
- Analyse and report inclusively
Who this course is for
- UX researchers
- Service designers
- UX/UI designers
- QA testers
- Digital professionals involved in research, testing, or delivery
Knowledge level
No prior accessibility knowledge is required.
Technology requirements
We use online tools such as FigJam to work together during this course. You won’t need to install or create an account to use these tools.
Delivery options
Instructor-led training for organisations
- Duration: 3 x 2-hour sessions, over 3 weeks
- Attendees: Up to 20